Covid-19 Precautions

Covid-19 – Keeping safe

Following the easing of restrictions, if you need an appointment for an installation, service or repair you can now book one as normal.

However, while Covid-19 still presents a risk to our staff and customers, our engineers will still be taking precautions to help keep everyone safe. They will maintain a distance of two metres, wear relevant PPE, and follow appropriate guidance at all times.

If you have an appointment with us and need to amend it due to Covid-19, please call us on 01392 368830. Please advise us at the earliest opportunity if a member of your staff/ household is self-isolating due to testing positive or showing symptoms of Covid-19.

If you have any concerns regarding an engineer visiting your home or workplace, please call us before our visit on 01392 368830.

Several of our admin staff are still working from home, so we apologise if our response times are slower at present.